Salesforce Solution Architect

Job Responsibilities

• Solution Design: Design end-to-end solutions on the Salesforce platform to meet business requirements, ensuring scalability, performance, and maintainability.
• Architecture Development: Develop comprehensive architecture plans, including system, integration, and data architecture, leveraging Salesforce best practices and industry standards.
• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring alignment with architectural designs and Salesforce capabilities.
• Requirements Analysis: Collaborate with stakeholders to gather and analyse requirements, translating business needs into technical solutions leveraging Salesforce products.
• Customisation and Configuration: Oversee the customisation and configuration of Salesforce applications (Sales Cloud, Service Cloud, Marketing Cloud, etc.) to optimise functionality for business processes.
• Integration Management: Design and implement integrations between Salesforce and other systems using APIs, middleware, and ETL tools, ensuring data consistency and integrity.
• Prototyping and Proof of Concepts: Create prototypes and conduct proof of concepts to demonstrate proposed solutions and validate feasibility.
• Technical Documentation: Prepare technical documentation, including architecture diagrams, design documents, data models, and deployment plans.
• Stakeholder Management: Collaborate closely with business stakeholders, project managers, and development teams to ensure successful delivery of solutions aligned with business objectives.
• Training and Enablement: Provide guidance and training to Salesforce administrators and developers to enhance their skills and knowledge of Salesforce platform capabilities.
• Continuous Improvement: Stay updated on Salesforce platform updates, new features, and industry trends to recommend and implement improvements to existing solutions.
• Risk Management: Identify and mitigate risks associated with Salesforce solutions, including performance bottlenecks, security vulnerabilities, and data integrity issues.
• Project Management: Participate in project planning and estimation, providing technical insights and recommendations to ensure project success and delivery on time and within budget.

Candidate Requirements

To be successful, you will have a strong blend of technical expertise, strategic thinking, and leadership skills. Ideal candidates should possess extensive experience in designing and implementing complex Salesforce solutions across various industries, demonstrating proficiency in Salesforce products such as Sales Cloud, Service Cloud, and Marketing Cloud. You should have a deep understanding of Salesforce architecture, including customisation, configuration, and integration capabilities, coupled with the ability to translate business requirements into scalable, efficient solutions. Strong communication and stakeholder management skills are crucial for effectively collaborating with business stakeholders, project managers, and development teams to ensure alignment with business objectives. A solid grasp of Salesforce best practices, security standards, and compliance requirements is essential, along with the capability to provide technical leadership, mentorship, and guidance to teams. You should also stay updated with the latest Salesforce developments and industry trends to continuously improve solutions and drive innovation within Omnihub.

Skills & Experience

• Salesforce Expertise: Extensive experience working with Salesforce platform products such as Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and others.
• Architecture Design: Proven ability to design and implement complex Salesforce solutions, including system architecture, integration architecture, and data architecture.
• Technical Proficiency: Strong technical skills in Salesforce customization (Apex, Visualforce, Lightning Components), configuration (Workflows, Process Builder, Validation Rules), and integrations (REST/SOAP APIs, Middleware, ETL tools).
• Industry Knowledge: Understanding of industry-specific challenges and best practices, and ability to tailor Salesforce solutions to meet business requirements in various sectors.
• Stakeholder Management: Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels, gather requirements, and translate them into technical solutions.
• Leadership Skills: Demonstrated ability to lead and mentor development teams, providing technical guidance, code reviews, and ensuring adherence to architectural standards and best practices.
• Problem-Solving Abilities: Strong analytical and problem-solving skills to identify root causes of issues and implement effective solutions within Salesforce applications.
• Project Management: Experience in project planning, estimation, and execution, ensuring projects are delivered on time, within scope, and within budget.
• Certifications: Salesforce certifications such as Certified Technical Architect (CTA), Application Architect, System Architect, or other relevant certifications demonstrating deep Salesforce knowledge and expertise.
• Continuous Learning: Commitment to staying updated with Salesforce platform updates, new features, and industry trends to provide innovative solutions and drive continuous improvement.
• Documentation: Proficiency in creating technical documentation including architecture diagrams, design documents, data models, and deployment plans.
• Quality Assurance: Experience in conducting code reviews, implementing quality assurance processes, and ensuring high standards of development and deployment practices.
• Business Acumen: Understanding of business processes and the ability to align technical solutions with strategic business goals, driving value and ROI from Salesforce implementations.